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Discover FAQ

Discover most relevant answers or go to FAQ section to view all answers.

My shower valve is pulsing?

Please check the following: • Check the non-return valves as they may need cleaning?* • Is the water pressure from both hot...

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My shower is either really hot or cold and I cannot blend the water, what is wrong?

...

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How do I know if a products is suitable for my water pressure?

The minimum operating pressure for every VADO tap and shower is indicated on the individual product pages of...

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Why is there very poor water flow from my tap or shower?

Please check the following: • Is your water pressure equal to or higher than the minimum operating pressure of the tap or shower? •...

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My temperature handle is getting stiff and I am unable to blend the water from my thermostatic valve?

Your Thermostatic Cartridge needs to be maintained and re-calibrated. Please watch the relevant 'How...

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How long is my VADO product guaranteed for?

The relevant guarantee periods for guarantee registered products are*: • 12 year on chrome finished products, except digital products •...

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How to videos

Our ‘how to’ videos clearly and concisely explain
Exposed shower valve
Exposed shower valve

Flow valve: maintenance and replacement

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Exposed shower valve
Exposed shower valve

Exposed shower valve - Thermostatic cartridge: maintenance, replacement

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single lever mono basin
single lever mono basin

Flow cartridge: maintenance and replacement

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Cheddar Business Park, Wedmore Road, Cheddar BS27 3EB