close

How can we help you?

Discover FAQ

Discover most relevant answers or go to FAQ section to view all answers.

How long is my VADO product guaranteed for?

All VADO products come with a 2 year guarantee as standard.  Within this guarantee period VADO will provide replacement parts and any labour [SEE...

read more

My shower is either really hot or cold and I cannot blend the water, what is wrong?

It is likely the hot and cold supplies into the shower valve are fitted the wrong way round. Hot should be on the left and cold on the right.

read more

Water still drips out of my tap for a short while after being turned off, is this normal?

Residual water can drain out by capillary action when the tap is turned off and should only last a few seconds, although sometimes this can occur a...

read more

Why is there very poor water flow from my tap or shower?

Please check the following: • Is your water pressure equal to or higher than the minimum operating pressure of the tap or shower? •...

read more

How long is my VADO product guaranteed for?

The relevant guarantee periods for guarantee registered products are*: • 12 year on chrome finished products, except digital products •...

read more

Will my thermostatic valve allow me to have a cold shower?

...

read more

How to videos

Our 'how to' videos clearly and concisely explain how to carry out common maintenance tasks on our product types.
Concealed shower valve - polymer cartridge
Concealed shower valve - polymer cartridge

One way flow valve: maintenance and replacement

watch video
Concealed shower valve
Concealed shower valve

Concealed shower valve - Thermostatic cartridge (brass): maintenance,

watch video
Concealed shower valve
Concealed shower valve

Concealed shower valve - Thermostatic cartridge (polymer): maintenance,

watch video

Contact Us

Can't find what you are looking for?

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Call General Support

01934 744466

Please call the number above and select
the department you require

Address

Cheddar Business Park, Wedmore Road, Cheddar BS27 3EB

loading...