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Discover FAQ

Discover most relevant answers or go to FAQ section to view all answers.

Where can I find technical drawings / specification / fitting instructions for my product?

Please visit the product section of the this website, the range required and then the individual...

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My temperature handle is getting stiff and I am unable to blend the water from my thermostatic valve?

Your Thermostatic Cartridge needs to be maintained and re-calibrated. Please watch the relevant 'How...

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My tap is dripping, what can I do?

Remove the cartridge from the tap and rinse under a warm tap to flush out debris.    Please watch the relevant 'How...

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Do I have to maintain my shower valve and how?

Maintenance every 6 to 12 months is recommended depending on the hardness of the water in your area.  Maintenance needs to include filter cleaning...

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How do I clean the filters?

Please watch the relevant 'How to' video for a detailed explanation of how...

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How long is my VADO product guaranteed for?

The relevant guarantee periods for guarantee registered products are*: • 12 year on chrome finished products, except digital products •...

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How to videos

Our 'how to' videos clearly and concisely explain how to carry out common maintenance tasks on our product types.
exposed bath shower mixer
exposed bath shower mixer

Inlet filter: maintenance and replacement

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Bath shower mixer
Bath shower mixer

Ceramic disc flow valve: maintenance and replacement

watch video
Studfast concealed shower valve mounting bracket
Studfast concealed shower valve mounting bracket

Attaching a shower valve and fitting to the wall stud

watch video

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