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Discover FAQ

Discover most relevant answers or go to FAQ section to view all answers.

How do I know if a products is suitable for my water pressure?

The minimum operating pressure for every VADO tap and shower is indicated on the individual product pages of...

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Where can I find technical drawings/specification/fitting instructions for my product?

Please visit the product section of the this website, the range required and then the individual...

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My temperature handle is getting stiff and I am unable to blend the water from my thermostatic valve?

Your Thermostatic Cartridge needs to be maintained and re-calibrated. Please watch the relevant 'How...

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My shower is either really hot or cold and I cannot blend the water, what is wrong?

...

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My shower is not getting hot, what can I do?

Please check the following: . • Filters; they may need cleaning* • Thermostatic cartridge; it may need maintaining or re-calibrating* •...

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Water still drips out of my tap for a short while after being turned off, is this normal?

Residual water can drain out by capillary action when the tap is turned off and should only last a few seconds, although sometimes this can occur a...

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How to videos

Our ‘how to’ videos clearly and concisely explain
Concealed shower valve
Concealed shower valve

Concealed shower valve - Thermostatic cartridge (brass): maintenance,

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Bath shower mixer
Bath shower mixer

Ceramic disc flow valve: maintenance and replacement

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Concealed shower valve - brass cartridge
Concealed shower valve - brass cartridge

One way flow valve: maintenance and replacement

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