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Discover FAQ

Discover most relevant answers or go to FAQ section to view all answers.

How long is my VADO product guaranteed for?

The relevant guarantee periods for guarantee registered products are*: • 12 year on chrome finished products, except digital products •...

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How do I know if a products is suitable for my water pressure?

The minimum operating pressure for every VADO tap and shower is indicated on the individual product pages of...

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Will my thermostatic valve allow me to have a cold shower?

...

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Why will the diverter button on my shower mixer not stay out on its own?

To lock out the diverter, pull the diverter knob out and twist clockwise.  If this does not work then check there is sufficient water pressure...

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How long is my VADO product guaranteed for?

All VADO products come with a 2 year guarantee as standard.  Within this guarantee period VADO will provide replacement parts and any labour needed...

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My shower valve is pulsing?

Please check the following: • Check the non-return valves as they may need cleaning?* • Is the water pressure from both hot...

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How to videos

Our 'how to' videos clearly and concisely explain how to carry out common maintenance tasks on our product types.
Concealed shower valve - polymer cartridge
Concealed shower valve - polymer cartridge

One way flow valve: maintenance and replacement

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Basin bath sink pillar tap
Basin bath sink pillar tap

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Concealed shower valve
Concealed shower valve

Concealed shower valve - Thermostatic cartridge (polymer): maintenance,

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